Terms of Service

By accessing and using the Cleaninghouse Solutions website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User" or "you") and Cleaninghouse Solutions ("Company," "we," "us," or "our") regarding your use of our website located at cleaninghouse.world and any related services.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any such changes constitutes your acceptance of the new Terms.

Cleaninghouse Solutions provides professional cleaning services for residential and commercial properties. Our services include but are not limited to:

• Residential Cleaning: Regular house cleaning, deep cleaning, move-in/move-out cleaning, and specialized cleaning services
• Commercial Cleaning: Office cleaning, retail space cleaning, medical facility cleaning, and industrial cleaning
• Specialized Services: Post-construction cleanup, carpet cleaning, window cleaning, and pressure washing
• Maintenance Services: Ongoing cleaning contracts and scheduled maintenance programs

All services are provided by trained and insured cleaning professionals using professional-grade equipment and eco-friendly cleaning products when requested.

As a user of our services, you agree to:

Users are responsible for any damage caused by their failure to follow these guidelines or by their own negligence.

Booking Process

All services must be booked through our website, phone, or in-person consultation. We require at least 24 hours notice for regular cleaning services and 48 hours for deep cleaning or specialized services.

Payment Terms

Cancellation Policy

Cancellations must be made at least 24 hours in advance to avoid a cancellation fee. Cancellations made with less than 24 hours notice may be subject to a 50% service charge. Emergency cancellations due to weather or unforeseen circumstances will be handled on a case-by-case basis.

Insurance Coverage

Cleaninghouse Solutions maintains comprehensive general liability insurance and workers' compensation coverage. Our insurance covers:

• Property damage up to $1,000,000 per occurrence
• Personal injury coverage
• Workers' compensation for all employees
• Bonding for employee theft

Limitation of Liability

While we maintain comprehensive insurance, our liability is limited to the amount covered by our insurance policy. We are not liable for:

• Pre-existing damage or wear
• Damage to fragile or valuable items not properly secured
• Items hidden from view or not disclosed
• Normal wear and tear
• Damage due to structural issues or building defects

Information Collection

We collect personal information necessary to provide our services, including:

• Contact information (name, phone, email, address)
• Property details and access information
• Service preferences and special instructions
• Payment information (processed securely through third-party providers)

Data Usage and Protection

Your personal information is used solely for:

• Scheduling and providing cleaning services
• Communication regarding your services
• Billing and payment processing
• Improving our services
• Legal compliance requirements

We implement appropriate security measures to protect your personal information and do not sell, trade, or rent your personal information to third parties.

Website Content

All content on this website, including text, graphics, logos, images, and software, is the property of Cleaninghouse Solutions and is protected by copyright and other intellectual property laws.

Permitted Use

You may use our website for:

• Learning about our services
• Booking appointments
• Contacting us for information
• Personal, non-commercial use

Prohibited Activities

You agree not to:

• Use our website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of the website
• Copy, modify, or distribute website content without permission
• Use automated systems to access our website

Informal Resolution

We encourage open communication and aim to resolve any concerns quickly and fairly. If you have a complaint or dispute, please contact us first:

Formal Resolution

If informal resolution is unsuccessful, disputes will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. Any legal proceedings will be conducted in the state courts of New York.

Time Limits

Any claims or disputes must be brought within one (1) year of the incident giving rise to the claim, except where a longer period is required by law.

Termination by User

You may terminate your relationship with us at any time by:

• Cancelling scheduled services with appropriate notice
• Providing written notice of termination for recurring services
• Discontinuing use of our website and services

Termination by Company

We may terminate or suspend services immediately, without prior notice, for:

• Violation of these Terms of Service
• Non-payment of fees
• Abusive behavior toward our staff
• Providing false or misleading information
• Any other conduct that we deem inappropriate

Effect of Termination

Upon termination, your right to use our services ceases immediately. Any outstanding payments remain due, and these Terms of Service remain in effect for any actions taken during the service period.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of New York, United States, without regard to conflict of law principles.

Severability

If any provision of these Terms of Service is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms of Service will otherwise remain in full force and effect and enforceable.

Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices published on our website, constitute the entire agreement between you and Cleaninghouse Solutions regarding the use of our website and services.

Force Majeure

We shall not be liable for any failure to perform due to causes beyond our reasonable control, including but not limited to natural disasters, acts of government, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

Contact Us

If you have any questions about these Terms of Service, please contact us: